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Amazon Faces Allegations It Harvested Sensitive Voice Data

Amazon is being hit with a class-action suit alleging that the tech giant’s severs are storing biometric voice data from countless callers, in contravention of an Illinois privacy law.

The three plaintiffs behind the suit came into contact with Pindrop’s tech when they called the customer support line for John Hancock, a major life insurance provider, and were told that they were “no longer required” to use a PIN number to sign in, thanks to Pindrop’s ability to authenticate their calls based on sound alone.

Source: Amazon Faces Allegations It Harvested Sensitive Voice Data

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