Beyond concerns about AI, consumers see usefulness — particularly in cybersecurity, privacy

Almost two-thirds of American consumers welcome advances in artificial intelligence and machine learning, and cybersecurity is among the areas where assistance from AI has the most appeal, according to a new survey.

Sixty-three percent of consumers agree AI will “help solve complex problems that plague modern societies,” according to the survey, published Tuesday by the accounting and consulting firm PwC. When respondents were asked about different kinds of issues that AI might help with, 68 percent highlighted cybersecurity and privacy, while 66 percent chose its importance in helping to solve cancer and other diseases and 71 percent agreed AI could provide educational help to disadvantaged schoolchildren.

Source: Beyond concerns about AI, consumers see usefulness — particularly in cybersecurity, privacy

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