Office surveillance: Digital leash on workers could be crossing a line
A recent report by the Institute for the Future of Work, a British research and development group, said that algorithmic systems typically used in monitoring the performance of warehouse workers or delivery riders have pervaded more and more industries.
Prospect has published some research into workers’ attitude to these technologies. The majority of respondents in one survey said they were uncomfortable with the likes of camera monitoring or keystroke monitoring.
Introducing AI-powered work tracking tools like facial recognition or keystroke monitoring brings a whole host of risks for companies. Many tools like keystroke monitoring or programs that snap screenshots of a person’s desktop could be illegal under the EU’s sweeping GDPR regulations.