Invasive test-taking software has become mandatory in many places, and some companies are retaliating against those who speak out.
he software turns students’ computers into powerful invigilators—webcams monitor eye and head movements, microphones record noise in the room, and algorithms log how often a test taker moves their mouse, scrolls up and down on a page, and pushes keys. The software flags any behavior its algorithm deems suspicious for later viewing by the class instructor.
Students’ and educators’ objections to exam proctoring software go beyond the privacy concerns around being watched and listened to in their bedrooms while they take a test. As more evidence emerges about how the programs work, and fail to work, critics say the tools are bound to hurt low-income students, students with disabilities, students with children or other dependents, and other groups who already face barriers in higher education.