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Tag Archives for " complaint "

Google Faces Complaint in France Over Android Advertising Tool

Google’s Android advertising tool is the target of a complaint in France by privacy activist Max Schrems, accusing the tech giant of violating European Union rules by failing to get users’ consent.

Google’s software creates an advertising identifier on people’s phones without their knowledge, Noyb, a group set up by Schrems, said in a statement on Wednesday. The complaint was filed with France’s data protection watchdog CNIL.

Source: Google Faces Complaint in France Over Android Advertising Tool – Bloomberg

Apple hit with personalised ads complaint in France

A group representing 2,000 French startups filed a complaint against Apple on Tuesday, accusing the US company of failing to seek permission from users for personalised advertising.

In a petition filed with the French data privacy watchdog CNIL, the France Digitale group says such advertising is activated automatically during an update of Apple iPhones and Mac computers.

Apple rejected the allegations as “patently false”, saying in a statement to AFP that “privacy is built into the ads we sell on our platform with no tracking.”

Source: Apple hit with personalised ads complaint in France

BEUC files complaint against TikTok for multiple EU consumer law breaches

The European Consumer Organisation BEUC has filed a complaint with the European Commission and the network of consumer protection authorities against TikTok, a video sharing platform extremely popular with children and teenagers.

BEUC contends that TikTok falls foul of multiple breaches of EU consumer rights and fails to protect children from hidden advertising and inappropriate content. Also, TikTok’s practices for the processing of users’ personal data are misleading, says BEUC.

In addition to BEUC’s complaint, consumer organisations in 15 countries have alerted their authorities and urged them to investigate the social media giant’s conduct.

Source: BEUC files complaint against TikTok for multiple EU consumer law breaches | www.beuc.eu

An EU parliament website for COVID testing allegedly broke the EU’s privacy laws

The European Parliament is being investigated by the European Data Protection Supervisor after allegations that its COVID testing website didn’t meet EU privacy standards.

The website was set up to help MEPs schedule COVID tests, and while it didn’t handle any health information itself, sending data to the US for processing would still be illegal. According to the complaint, the testing website made over 150 requests to third parties, including Google and Stripe. Under EU law, data can only be transferred to the US if “an adequate level of protection for the personal data [can] be ensured,” and noyb argues that the companies “clearly fall under relevant US surveillance laws that allow [targeting of] EU citizens.”

The complaint also alleges that the cookie banners on the site didn’t disclose all of the cookies that would be stored on the user’s computer, and that the banners prodded users toward the “Accept All” button. Since cookies are used to track users across websites, and some of the ones found were from the aforementioned US companies, it’s understandable that EU regulators might be caught off guard.

Source: An EU parliament website for COVID testing allegedly broke the EU’s privacy laws – The Verge

Apple hit with privacy complaints over iPhone tracking tool

A privacy group Noyb has filed complaints with the German and Spanish data protection authorities under the EU’s Cookie Law against Apple over a tool in iOS 14 that allegedly tracks iPhone user behaviour without consent.

The group claims that Apple’s Identifier for Advertisers (IDFA) activates when a user sets up an iPhone without offering a chance to consent or even notifying them of its existence.

Source: Apple hit with privacy complaints over iPhone tracking tool | IT PRO

UK’s ICO faces legal action after closing adtech complaint with nothing to show

The UK’s data watchdog is facing a legal challenge after it took the decision to quietly close a complaint against the adtech industry’s high velocity background trading of personal data.

The original complaint — challenging the adtech industry’s compliance with Europe’s General Data Protection Regulation (GDPR) — was filed to the ICO in September 2018 by Jim Killock, executive director of the Open Rights Group, and Michael Veale, a lecturer in digital rights at the University College London.

Source: UK’s ICO faces legal action after closing adtech complaint with nothing to show for it | TechCrunch

ICO probes complaints following allegations Wagamama used Covid-19 track and trace data to survey customers

Wagamama customers in the UK have allegedly been sent a survey after sharing contact details for Covid-19 contact tracing, The Times reports. The Information Commissioner’s Office (ICO) is now making enquiries after receiving a number of complaints about the restaurant chain.

UK regulations state that hospitality venues including restaurants must ask at least one member of every party of customers to provide their name and contact details or use a QR code. Some customers reportedly received a survey after sharing contact details with Wagamama, despite not granting permission.

Source: ICO probes complaints following allegations Wagamama used Covid-19 track and trace data to survey customers

Twitter Sued Over ‘Inadvertent’ Use Of Phone Numbers For Advertising

Twitter has been hit with a lawsuit for allegedly drawing on users’ phone numbers to serve them with targeted ads.

Complaintant claims Twitter violated a Washington state law regarding the unlawful procurement of telephone numbers. Complaint comes almost one year after Twitter said it “inadvertently” allowed marketers to target people based on phone numbers and emails collected for security purposes.

Source: Twitter Sued Over ‘Inadvertent’ Use Of Phone Numbers For Advertising 09/23/2020

Ireland’s data watchdog slammed for letting adtech carry on ‘biggest breach of all time’

A dossier of evidence detailing how the online ad targeting industry profiles Internet users’ intimate characteristics without their knowledge or consent has been published today by the Irish Council for Civil Liberties (ICCL), piling more pressure on the country’s data watchdog to take enforcement action over what complainants contend is the “biggest data breach of all time”.

The publication follows a now two-year-old complaint lodged with Ireland’s Data Protection Commission (DPC) claiming unlawful exploitation of personal data via the programmatic advertising Real-Time Bidding (RTB) process — including dominant RTB systems devised by Google and the Internet Advertising Bureau (IAB).

Full article: Ireland’s data watchdog slammed for letting adtech carry on ‘biggest breach of all time’ | TechCrunch

EDPB Creates Taskforces on Complaints and Supplementary Measures for Data Transfers Following Schrems II Decision

On September 4, 2020, the European Data Protection Board (EDPB) announced that it established two taskforces following the judgment of the Court of Justice of the European Union (CJEU) in the Schrems II case.

The first taskforce will process and uniformly respond to complaints received by data protection authorities following the Schrems II judgment. The second taskforce will prepare recommendations to assist data controllers and processors with their duty to identify and implement appropriate supplementary measures to ensure the adequate protection of EU personal data when transferring data to third countries.

Source: EDPB Creates Taskforces on Complaints and Supplementary Measures for Data Transfers Following Schrems II Decision

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