French Data Protection Authority (CNIL) has levied a fine of €250,000 on French online shoe retailer, Spartoo, for various infringements of the EU General Data Protection Regulation (GDPR). This is the first penalty under the GDPR enforced by the CNIL as the lead supervisory authority (Lead SA) in cooperation with other EU supervisory authorities.
The CNIL’s investigation focused on the processing of personal data of Spartoo’s existing and prospective customers, and on the recording of telephone conversations between customers and Spartoo’s customer service. The investigation revealed several infringements of the GDPR, including (1) absence of a defined data retention period(s), (2) no regular erasure of existing and prospective customer personal data, and (3) improper acceptance of weak passwords for online customer accounts.
Source: CNIL Adopts Its First Sanction as Lead Supervisory Authority, Fining French Online Shoe Retailer