The Blurred Lines and Closed Loops of Google Search
Seemingly small design tweaks to the search results interface may change how and where people find information online.
In June 2018, a blistering report from the Norwegian Consumer Council found that Google and Facebook both used specific interface choices to strip away user privacy at almost every turn. The study details how both platforms implemented the least privacy-friendly options by default, consistently “nudged” users toward giving away more of their data, and more.
In May of this year, Arizona attorney general Mark Brnovich sued Google under the state’s Consumer Fraud Act, alleging “widespread and systemic use of deceptive and unfair business practices to obtain information about the location of its users.” Even a privacy-focused Google software engineer didn’t understand how location controls worked, according to recently unsealed court documents from the case first reported by the Arizona Mirror.