This Agency Wants to Figure Out Exactly How Much You Trust AI
The National Institute of Standards and Technology wants to put a number on a person’s trust in artificial intelligence.
Trust is part of how we judge the potential for danger, and it’s an important factor in the adoption of AI. As AI takes on more and more complicated tasks, officials at NIST say, trust is an essential part of the evolving relationship between people and machines.
In a research paper, creators of the attempt to quantify user trust in AI say they want to help businesses and developers who deploy AI systems make informed decisions and identify areas where people don’t trust AI. NIST views the AI initiative as an extension of its more traditional work establishing trust in measurement systems.