ICO probes complaints following allegations Wagamama used Covid-19 track and trace data to survey customers
Wagamama customers in the UK have allegedly been sent a survey after sharing contact details for Covid-19 contact tracing, The Times reports. The Information Commissioner’s Office (ICO) is now making enquiries after receiving a number of complaints about the restaurant chain.
UK regulations state that hospitality venues including restaurants must ask at least one member of every party of customers to provide their name and contact details or use a QR code. Some customers reportedly received a survey after sharing contact details with Wagamama, despite not granting permission.