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Uber under pressure over facial recognition checks for drivers

Uber’s use of facial recognition technology for a driver identity system is being challenged in the U.K., where the App Drivers & Couriers Union (ADCU) and Worker Info Exchange (WIE) have called for Microsoft to suspend the ride-hailing giant’s use of B2B facial recognition after finding multiple cases where drivers were mis-identified and went on to have their licence to operate revoked by Transport for London (TfL).

The union said it has identified seven cases of “failed facial recognition and other identity checks” leading to drivers losing their jobs and licence revocation action by TfL.

Labor activists are piling pressure on Uber from the other direction too — pointing out that no regulatory standard has been set around the workplace surveillance technology that the ADCU says TfL encouraged Uber to implement.

Source: Uber under pressure over facial recognition checks for drivers | TechCrunch

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